Ordering Problems

Ordering Problems

There can sometimes be problems with ordering online, please try the following if you are experiencing difficulties completing an order;

Please make sure the net value of your shopping basket is at least £6.00.

When filling in your address details an error message may occur or the page my not be accepted if any information is incorrect or missing, for example, if you live at a house without a number  or if your address has no 2nd line before the town, it will not recognise a blank space, if this occurs you must enter something in the text box, please use a full spot or re-enter the district name. 

If after completing you credit card details you are returned to the shopping basket page it means there is a problem with the website getting authorisation from your card issuer. 

Please note there is a 4% surcharge for using Paypal.